Job Grade: Internship
Business Location: Rio de Janeiro, Brazil (Regional Office)
Purpose / Role: Assist Directors to ensure that members and internal customers receive a professional and efficient service by implementing and managing all systems and processes in the processing of new applications, membership renewals, capturing essential data and processing associated transactions. To maintain excellent levels of customer service and be a key interface between the EIC, members, potential members and the membership team. This role is focused on the North & Central America region and includes assisting the Directors to account manage new and existing member companies including Overseas Global Members, Global Members and Primary Americas Members.
Core Skills and Experience:
• Experience of the implementation and ongoing management of a CRM system
• High degree of experience of membership management, development and administration
• Experience of managing and implementing appropriate quality management processes
• Good analytical and problem-solving skills
• Strong organisational skills and an eye for detail
• Excellent communication skills, both written and verbal, and the ability to produce accurate reports
Send an email to clarisse.rocha@the-eic.com and thais.cantadori@the-eic.com to apply