If you're having trouble using the new EIC website with your Microsoft Internet Explorer browser, please try the steps below to see if any of them resolves the problem
 Clear the browser's cache
Clear the browser's cache
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Clearing your browser's cache may resolve the problem you're experiencing. To do so in Internet Explorer 6.0 or later:
1. Open IE and click "Tools."
2. Select "Internet Options."
3. Click "General," if it isn't already selected.
4. Under the heading "Temporary Internet files," click "Delete Files...."
5. Click "OK" to exit.
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Make sure JavaScript is enabled
Make sure JavaScript is enabled
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To enable these browser settings in IE:
1. Click "Tools" > "Internet Options."
2. Click the "Security" tab.
3. Click the "Custom Level" button.
4. Verify that the Enable button under Active scripting is selected.
5. Click OK, then click OK again to save your changes.
The easiest and safest way to enable our maps in your browser is to add the EIC to your list of trusted sites in Internet Explorer. To do this:
1. Click "Tools" > "Internet Options."
2. Click the "Security" tab.
3. Select the "Trusted sites" icon, and click the "Sites" button.
4. Un-check the box "Require server verification ( https: ) for all sites in this zone."
5. In the "Add this Web site to the zone:" text box, type "longbow.eicwebtest.com" (without quotes) and click "Add."
6. Repeat step five for "the-eic.com,"
7. Click OK, then click OK again to save your changes.
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