This course builds upon the foundations and principles covered in Pro-Negotiations’ One Day Negotiations Skills Workshop. It consists of a series of interactive exercises with high levels of active delegate participation and is suitable even for very experienced negotiators.

The course offers delegates a “coaching style” interaction with the instructor, designed to promote spontaneous group discussion and feedback on negotiating behaviours and communication styles; delegates are involved in practical exercises from the very beginning and throughout the course.

The course will use a simple project life cycle model to explain project management activity and output at different points in the project’s life, and will focus on good practice and danger areas. The course has general applicability, as it is not specific to industry, company or project management methodology, and will not cover the use of proprietary project management tools. The ideas will be explored using a case study. Part of the course will involve working in small groups to perform classroom exercises.

Many organisations recognise that for them projects are a way of life and that project management is a core skill. This course is aimed at engineers and other personnel who need that basic understanding of project management to be more effective in their workplace, and also at those who are considering becoming a career project manager

This course is of benefit to anyone who currently works in/with Iraq or wishes to enter the market.

• Introduction to culture
• Stereotypes and generalisations
• Defining Iraq
• Impact of Islam
• Cultural traditions, values and attitudes
• Culture and business
• Communication
• Other business practicalities
• Taboos

This one day course with feature expert speakers combining to present a breadth of educational experience and is suitable for all in the energy industry from Engineers and Project Managers to In-house Lawyers and Commercial Managers.

Despite technological and technical advances, energy projects still suffer from extensive delay, disruption and cost escalation, and the disputes that follow affect every stakeholder and can often jeopardize the success of a project. The importance of managing and avoiding such disputes is therefore paramount, and this workshop will address some of the key issues.

The course is designed to rapidly improve negotiation skills through highly interactive and spontaneous group discussion; delegates are involved in practical exercises from the very beginning and throughout the course

Objectives of the course are to help delegates better understand:

• Key issues which affect the outcome of negotiations
• How to confront and deal with difficult issues more effectively
• Human behaviour and psychology in negotiations
• How to measure successful negotiating outcomes

The NEC 3 Contract is unique in its style and approach. It is a contract designed to be used every day as part of the management of a project. In many key respects it is different to the more traditional forms used in Engineering and Process projects. There is an increased use of NEC 3 in such projects and this course will aim to provide an introduction to the use and risks of the NEC 3 contract, both for the clients, project managers and contractors.

This one day workshop will feature expert speakers combining to present a breadth of educational experience and is suitable for all in the energy industry from Engineers and Project Managers to In-house Lawyers and Commercial Managers.

This course will develop and improve the technical report writing skills of EIC members. A carefully structured training programme, with focussed and practical writing exercises, will give members the skills and tools they need to produce effective documents that deliver a clear and succinct message.

Verve Training offers a variety of writing courses designed to help companies and organisations in both the private and public sector, improve and develop their communication skills.

All the trainers who work for Verve are professional writers and journalists who work in the national media today. We find this a particularly effective background because the basic principles of good journalism – learning how to construct a clear and concise narrative from an often complex story – are invaluable in helping delegates develop effective writing skills.

‘Their key areas of expertise are bids, proposals and tenders. Their clients achieve increased turnover, reduced costs and gain greater market penetration by improving the impact of their sales documents.

Rothera Group enables companies to become self-sufficient by instilling the skills needed for the production of strong documents using an efficient process’

Being successful in an organization relies on many different skills and abilities. A lot of research recently has focused on how important it is for us all to be aware of the impact of our different personal styles. This awareness helps us to adapt more readily to different types in the workplace. This increased focus on emotional intelligence will be covered in this workshop in a number of ways. Firstly, by completing the Strengths Deployment Inventory (SDI) delegates will discover their motivational value system, how they deal with conflict and what drives their behaviour - and the behaviour of others. The workshop will use a range of different learning methods including questionnaires, group discussion and interactive exercises.

This workshop will make clear the difference between great and average presentations.

It will use a range of different learning methods including concept presentations, group discussion & interactive exercises.

Finally, it will enable delegates to benchmark their presentations against a series of criteria for excellence and offer an opportunity to raise their own ‘presentation’ standards through practice.

This workshop will benefit all managers who have responsibility for a budget and for business expenditure.

The workshop will demystify finance – the terminology, the difference between „capital and „revenue, why the finances of a business run as they do, etc. It will consider how a business operates – from a financial perspective – in a way which few people ever forget. Plenty of space is available for delegates own business financially related questions and in 11 years of finance training, Steve has only once been asked a question he could not immediately answer – and that was by a Chief Executive who asked it because his Finance director did not know the answer! Budgets done well are a tremendous tool to assist the running of a business. Done badly, it is worse than not doing it at all. This course looks at the essentials of getting budgeting right. For revenue expenditure, we consider cost control and different approaches with different types of cost and for capital expenditure we explain and explore business capital appraisal.

This workshop will benefit all key personnel engaged in the Letters of Credit process, including Export Sales, Finance Teams, Project Managers, Export Administrators, Customer Services and Shipping.

The workshop has been specifically designed to help exporting companies to reduce the significant risks and costs associated with Letters of Credit received from buyers in new, difficult and emerging markets. Delegates will learn how to negotiate the most favourable L/C terms for their business, avoid unnecessary and costly amendments and discrepancies, and present documents which comply with the L/C terms.

Commercial awareness is a necessity in all organisations hoping to make a profit, and even those in non-commercial functions need to understand how their activities have commercial consequences.

This course is aimed at engineers and other personnel who need an introduction to managing risk through the correct selection and drafting of contracts. As a minimum it will help them engage constructively and intelligently with those at the sharp end of commercial management.